COLLECTION OF PERSONAL DATA
Information you directly or voluntarily provide us
AI Rudder collects the information that you directly provide us through the following means:
When you raise your queries/concerns by filling the FORM on our website, we will collect your personal data such as your Name, Email Address and other personal data that you may have shared in the Message Text Box. We collect these data to provide you the demo and information of our product and engage you with our platform.
When you contact our Sales team through email/calls, we will collect your personal data such as Name, email address, Phone number, location, etc. When you apply for job openings posted on Third party job portals, we may collect your Personal details present on your CVs.
Information we automatically collect from you
We may automatically collect information about you when you use our website or our services. For example, if you access our website through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information.
Information we collect from third party analytics services
Information we collect when customers use our AI platform
When customers use our platform, we receive data that relate to the proper functioning of our services. Such data include phone numbers, names of end customers, business information such as loan details and marketing information depending on the customers’ business scenarios. End customer’s personal information may vary with the nature of the services and Line of Business of the customer (such as Insurance, FinTech, etc.) Personal information such as Name and the location of the end customers will be captured in the interaction between our AI platform and end customers.
PURPOSE OF DATA COLLECTION
As a Data controller, AI Rudder uses your (customers, prospective customers, employment candidates and website visitors) personal data for the following purposes: understand and analyze how our users use our services and websites to improve our websites and service offerings; assess queries, requirements, and process applications for products and services; marketing our products and services to our customers and prospective customers; for the purpose of Recruitment. As a Data Processor, AI Rudder is contractually bound to processes the data provided by customers containing end customer personal data through the AI platform to conduct services, generate insights and reports. As a Data Processor, AI Rudder is contractually bound to processes the data containing end customer personal data through the AI platform to conduct services, generate insights and reports.
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION
We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
PROTECTION OF PERSONALLY-IDENTIFYING INFORMATION
AI Rudder has implemented reasonable physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction. Our service providers are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. AI Rudder will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations.
WHO DO WE SHARE YOUR DATA WITH?
For the website airudder.com, your personal data is transferred to the following third parties:
California Privacy Rights
If you are a resident of California, this section provides additional details about the personal information we collect about you, and your rights under the California Consumer Privacy Act, or “CCPA.” That we provide you access to details on the categories or specific pieces of personal information we collect and what we do with those data. Please contact firstname.lastname@example.org for more information.
DATA SUBJECT RIGHTS TO EU DATA SUBJECTS
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. Contact email@example.com for the applicability of the various data subject rights and the means to exercise them such as the right to access, erase, restrict and object direct marketing.
Our website and our services are not directed to children under the age of 13. AI Rudder does not knowingly collect personally identifiable data from persons under the age of 13 of COPPA (The Children’s Online Privacy Protection Act). If you are a parent of a child under 13, and you believe that your child has provided us with information about him or herself, please contact us at firstname.lastname@example.org.
QUESTIONS, CONCERNS OR COMPLAINTS